Terms of Service

Last Updated: 01.12.2025
Welcome to PawPawKart!
These Terms of Service (“Terms”) outline the ground rules for engaging with www.pawpawkart.com (“Website,” “Platform,” “we,” “us,” or “our”). By accessing or using our Platform, you agree to these Terms. If anything here doesn’t align with your expectations, we kindly ask that you discontinue use of the Website.

1. Acceptance of Terms

By accessing or using PawPawKart, you confirm that you are at least 18 years old and legally able to enter into binding agreements. Your continued use of our Platform signals your acceptance of these Terms.

2. About PawPawKart

PawPawKart is an e-commerce platform designed to deliver a seamless shopping journey for pet owners. We offer pet products, accessories, and services from curated vendors and suppliers.

We may evolve, enhance, or adjust our offerings from time to time to deliver best-in-class value.

3. Account Registration

Some features may require you to create an account. When doing so, you agree to:

  • Provide accurate and complete information
  • Maintain confidentiality of your credentials
  • Notify us immediately of any unauthorized use

You’re fully accountable for all activities conducted under your account.

4. Product Information & Availability

We strive to deliver accurate, real-time product details. That said, product descriptions, pricing, and availability may change without notice due to supplier updates or operational requirements.

We reserve the right to limit quantities, discontinue products, or refuse orders at our discretion.

5. Orders & Payments

When you place an order, you are making an offer to purchase. We reserve the right to accept or decline any order.

You agree to provide valid payment details and authorize us to charge the total amount, including taxes, fees, and shipping costs.

If a pricing or availability error occurs, we will notify you and adjust your order accordingly.

6. Shipping & Delivery

Delivery timelines are estimates and may vary based on location, carrier performance, and external factors. We collaborate with trusted logistics partners but cannot guarantee delivery times.

Risk of loss transfers to you once the order is delivered.

7. Returns & Refunds

Our Returns & Refund Policy outlines the criteria and process for returning products. Please review those guidelines carefully before initiating a return.

We may decline returns for items that don’t meet the stated conditions.

8. User Conduct

You agree not to:

  • Misuse the Platform or attempt unauthorized access
  • Upload harmful, illegal, or offensive content
  • Interfere with Website functionality or security
  • Use automated tools (bots, scrapers) without consent

We may suspend or terminate access for violations.

9. Intellectual Property

All content on PawPawKart—including branding, logos, graphics, images, text, and software—is owned by us or our licensors.
You may not copy, reproduce, distribute, or exploit any content without written consent.

10. Third-Party Links & Services

We may feature links or integrations from third-party providers. These platforms operate independently with their own policies.
We are not liable for external content, quality, or business practices.

11. Privacy & Data Protection

Your privacy matters to us. Our Privacy Policy explains how we collect, use, and safeguard your data. By using the Platform, you consent to our data practices.

12. Disclaimers

To the maximum extent permitted by law:

  • Our Platform is provided “as is” without warranties of any kind
  • We do not guarantee uninterrupted or error-free service
  • We are not responsible for damages arising from product misuse or delays beyond our control

13. Limitation of Liability

We are not liable for indirect, incidental, special, or consequential damages including loss of profit, data, or business opportunities. Our maximum liability is limited to the total amount you paid for the product or service in question.

14. Indemnification

You agree to indemnify and hold us harmless from any claims, liabilities, damages, losses, or expenses arising from your misuse of the Platform or breach of these Terms.

15. Termination

We may suspend or terminate your access without notice if you violate these Terms or engage in behavior that undermines operational integrity.

You may stop using the Platform at any time.

16. Changes to Terms

We may revise these Terms periodically to align with business or regulatory changes. Updated versions will be posted with a new “Last Updated” date. Continued use of the Platform indicates acceptance of the new Terms.

17. Governing Law

These Terms are governed by the laws of the jurisdiction in which PawPawKart operates. Disputes will be resolved exclusively in the competent courts of that jurisdiction.

18. Contact Information

For questions, feedback, or support, reach out to our customer service team:
Email: info@pawpawkart.com
Phone: +971589848422